Refund policy


Apnea Health Online ( will accept returns of any unopened product within 10 days of the delivery date *(does not include CPAP, all CPAP purchases are final sale). A 15% return processing fee will be subtracted from the original cost and a credit corresponding to the difference will be issued. The delivery costs are not refundable. Please note that any open product cannot be returned. Please contact us before returning the products to obtain a return authorization number from us.

To avoid a purchase error, please call us if you have any doubts or questions about your order before it is shipped. You can call us toll free at 800-727-8748

Apnea Santé will not reimburse the shipping costs unless we have made an error when processing the order or if we determine that the product is defective.

You must contact us via or by phone in order to obtain a return number.

Return address:
Apnea Health Online
140 av St-Charles
Vaudreuil-Dorion, J7V 2K8